Common questions
- Who can use OpenVet?
- OpenVet is built for veterinary professionals. We verify professional credentials when you sign up. Veterinary students and internationally licensed veterinarians are welcome to join through the access request form.
- How do I get access?
- Request access at openvet.ai/request-access. We’ll verify your credentials and email you when your account is ready. OpenVet is free for veterinarians.
- I can't sign in.
- Make sure you’re using the same email address and sign-in method (Google, Apple, or email) you used when you created your account. If you’re still stuck, email us at support@openvet.ai and include the email address on your account.
- How do I delete my account?
- You can delete your account from inside OpenVet: go to Settings → Delete Account. Deletion starts a 30-day grace period, after which your personal information is permanently removed. You can also email support@openvet.ai and we’ll handle it for you.
- How does OpenVet handle my data?
- Our Privacy Policy covers what we collect, how it’s used, and how long we keep it. For privacy-specific requests, write to privacy@openvet.ai.
- Does OpenVet replace clinical judgment?
- No. OpenVet provides clinical decision support and cites the sources behind its answers. It is a tool to support your professional judgment, not a substitute for it. Always verify doses and protocols against your own references before treating a patient.
Still stuck? Email support@openvet.ai and a human will get back to you. See also our Privacy Policy and Terms of Service.